Privacy Policy

Information We Collect

African Trek & Travel may collect personal information when travelers interact with our website, request travel quotations, submit inquiries, make reservations, or communicate with our team.

• Full names and contact details
• Email addresses and phone numbers
• Passport and travel document information
• Emergency contact information
• Travel preferences and itinerary requests
• Medical or dietary information voluntarily provided
• Payment and billing information

We collect only the information necessary to provide safe, professional, and personalized travel services.

How We Use Personal Information

The information collected by African Trek & Travel is used to improve customer experiences and provide professional travel services.

• Processing safari and trekking bookings
• Managing reservations and itineraries
• Providing travel assistance and customer support
• Communicating booking confirmations and updates
• Improving our website and tourism services
• Complying with legal and regulatory obligations

We do not sell personal information to third parties for commercial purposes.

Booking & Travel Information

To organize travel experiences efficiently, African Trek & Travel may require personal travel information including passport details, arrival schedules, accommodation preferences, and dietary requirements.

This information is used strictly for operational purposes such as hotel reservations, airport transfers, domestic flights, national park permits, and safari arrangements.

All booking-related information is handled confidentially and shared only when necessary to deliver travel services.

Payment Security

African Trek & Travel takes reasonable precautions to protect payment information and financial transactions.

Payments are processed through secure banking systems and approved payment providers designed to protect customer financial information against unauthorized access.

Travelers are encouraged to use secure internet connections when making online payments or sharing financial details electronically.

Communication Policy

By contacting African Trek & Travel, travelers agree to receive communications related to safari bookings, itinerary updates, payment confirmations, travel support, and customer service inquiries.

Communication may occur through email, WhatsApp, telephone calls, or other approved communication platforms used by our company.

Cookies & Website Tracking

Our website may use cookies and website analytics technologies to improve browsing experiences, monitor website performance, and understand visitor interactions.

• Improving website functionality
• Enhancing user experience
• Monitoring website traffic and analytics
• Understanding visitor interests
• Improving safari and travel marketing strategies

Users may disable cookies through browser settings if preferred.

Marketing Communications

African Trek & Travel may occasionally send promotional emails, travel offers, safari updates, newsletters, and marketing content related to our tourism services.

Travelers may unsubscribe from marketing communications at any time by contacting our team or using available unsubscribe options.

Information Sharing

African Trek & Travel may share limited personal information with trusted service providers strictly when necessary to deliver travel services.

• Hotels and safari lodges
• National park authorities
• Transportation providers
• Domestic airlines
• Professional guides and tourism partners

All shared information is limited to operational requirements only.

Data Protection Measures

We implement reasonable security measures designed to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration.

Although no internet transmission system can guarantee complete security, African Trek & Travel continuously works to maintain responsible data protection practices.

Third-Party Services

Our website may contain links to third-party platforms including social media pages, payment providers, booking services, and tourism partners.

African Trek & Travel is not responsible for the privacy practices or content policies of external third-party websites or services.

Children's Privacy

African Trek & Travel does not knowingly collect personal information from children without parental or guardian consent.

Parents or guardians booking tours involving minors are responsible for providing necessary permissions and supervising children's participation during travel experiences.

International Data Transfers

As an international travel company serving travelers from around the world, personal information may occasionally be processed or transferred across international borders for operational purposes.

African Trek & Travel takes reasonable precautions to ensure data is handled responsibly during such processes.

User Privacy Rights

Travelers may request access to personal information held by African Trek & Travel and may request corrections, updates, or removal of inaccurate information where legally applicable.

Privacy-related requests may be submitted directly to our company through official communication channels.

Privacy Policy Updates

African Trek & Travel reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated policies become effective immediately after publication on our website. Travelers are encouraged to review this page periodically for changes.

Contact Information

If you have questions regarding this Privacy Policy, personal information handling, or data protection practices, please contact African Trek & Travel directly.

• Email: africantrektravel@gmail.com
• WhatsApp: +255 745 918 184
• Website: www.africantrektravel.com
• Location: Tanzania, East Africa

Our professional team is always available to assist with privacy-related inquiries and customer support.